Booking/Cancellation:
Your reservation is charged in full at the time of booking and a confirmation is emailed to you.
Guests can cancel up until 7 days before arrival date and receive a full refund.
If cancelling within 7 days of arrival, 100% forfeit of the total booking price. Tariff includes the New Zealand Goods and Services Tax of 15%.
All Visa/Mastercard/Credit card payments incur a 2.9% transaction fee.
Children:
This is an adults-only accommodation and unfortunately not suitable for children.
Vouchers:
All vouchers are valid for 12 months from purchase dates. Vouchers cannot be exchanged for cash and no change will be given.
Arrival/Departure times:
Check-in details will be emailed to you two days before your stay. Please check your spam or reach out to us [email protected] if you do not receive this.
Check-in is from 3pm. Please advise your approximate arrival time when making your reservation.
Check-out is before 11am on the day of departure.
Smoking:
This is a Smoke-Free property. Smoking is not permitted inside the cabin or outdoor areas.
You will be responsible for any costs, damage, or liability arising as a result of smoking.
This includes but is not limited to call-out fees from the Fire Department.
Animals:
No animals are permitted, except for working assistance dogs.